x00x01x01 reports an attack against Fibex Telecom, C.A.
On April 7, 2026, a threat actor using the identifier x00x01x01 (@x00x01x01) gained unauthorized access to Fibex Telecom’s customer management systems, specifically targeting the SMARTOLT (GPON and OLT systems). The attacker posted screenshots of the administration panel, threatened to disrupt services for more than 390,000 users, and alleged that Fibex routes customer traffic through Chinese devices at Cantv using deep packet inspection (DPI). While Fibex Telecom confirmed a vulnerability in the third-party Smartolt software, the company officially denied that its core systems had been completely hacked.
Overview
Missing evidence
Impact details
Fibex acknowledged unauthorized access to third-party customer management/monitoring software, with customer data visible, but denied having administrative control to shut down services or impact the network core.
Classification & severity
- Category
- Intrusions
- Subtype
- unauthorised access to information systems
- Confidence
- Medium
Fibex has publicly acknowledged that there has been unauthorized access to third-party software used for customer management and monitoring. This incident is classified as unauthorized access to the system rather than a confirmed data breach.
Severity assessment
High- Functional impact
- None
- Information impact
- Personal data
- Affected scope
- Multiple users
- Critical service
- Potential
- Public confidence
- Moderate
- Recoverability
- Regular
Fibex confirmed unauthorized access to a third-party management and monitoring platform with visibility into customer data, although it ruled out control of the service or compromise of the core network. Given the telecommunications context and the nature of the customer data involved, the unauthorized access warrants a high severity rating with a high degree of confidence.
Timeline
x01x00 listed Corporacion Fibex Telecom, C.A. as an alleged victim.